Communication & Marketing

If you have registered on eBOS online banking website we will update you on our ongoing products, news and special offers via e-mail, post or telephone. From time to time, we provide offers from particular merchants who, as part of the offer, request information on "YOUR Privilege" customers who purchased the offer in order to aid redemption. In those cases, we share some of your personally identifiable information with merchants available on the "YOUR Privilege" platform.

Cookies

A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognize your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you.

These "cookies" can be divided into 4 types each of which is outlined below:

Category 1: Strictly Necessary Cookies -These cookies are essential in order to enable the site to provide services you have asked for such as remembering your shopping bag items.

Category 2: Performance Cookies -This type collects anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example, we utilize Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

Category 3: Functionality Cookies -These remember choices you make such as language, product interests or currency. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant.

Category 4: Targeting Cookies or Advertising Cookies -These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertisers.

You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser "help" section will normally provide details on how to manage the cookie settings.

Transfer of Your Information

Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data but cannot guarantee the security of data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorized access.

Third party sites- our site may contain links to and from the websites of our partner networks. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Checking your details

If you wish to verify the details you have submitted for the "YOUR Privilege" program, you may do so by calling us on +971 6 5694411 or visiting any of our branches. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe, as you will be responsible for any action, which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function, as that would permit other people using your terminal to access your personal information.